What is Happie Feedback?

What is Happie?

Allows your to ask any question to your customers and gain instant feedback. You set up a question online which generates a QR code.

Display this to your customers and they can interact with a smart phone to quickly leave comments about your brand, product or services. You also have the benefit of gaining analytical data on the feedback.

How will it benefit me?

Happie simply increased the opportunities for customer engagement. It allows you to gain quick emotional feedback to improve your customer service.

With the added option for specific comments to be delivered right into your hands. This allows you to quickly react to customers desires.

What type of question can I ask?

Any!

We recommend specific questions to gain the best feedback. i.e Did our cashier smile? Reference this against employee’s shifts to find out who is a grumpy guts.

Where can it be used?

Happie feedback can be used on any printed media. Some ideas are as follows;

Question cards by your cashers till, to capture queuing customers.
On your menus to gain feedback on service or meals.
On product to find out more about customers satisfaction.

Have problems with under performing products or stores?

By adding unique QR codes to different stores your able to drill into why a certain location isn't preforming as it should. The same for products, ask questions relating to.

How do I get the feedback?

Simply log-in to Happie Feedback and we’ll display your your data in a clean and simply way. We allow you to view all of your comments and filter by category. Don’t just take our word for it but sign-up for a free account here.